We encourage you to bring the item into our store at 350 Upland Dr., Tukwila, WA 98188 but we understand you might need to send it in.
You can also email us pictures of the damage at firstname.lastname@example.org
to make sure it's repairable before sending it in.
Please follow the directions below before shipping your luggage, and call 206-575-1064
for any questions.