OVER A CENTURY OF HISTORY IN SEATTLE, WA
T.W. Carrol & Co. has been in business for over 125 years. We are now in our fourth generation of management. Andrew Carrol has been full-time in the business since 2000 and now manages the day-to-day operations. Joe Carrol, who took over from his father in 1974, is still active in the business.
T.W. Carrol & Co. has repaired luggage since the 1950s, when Pan Am and Northwest Airlines asked Ted (T.W.) if he could repair a passenger’s damaged luggage. The repair business grew from there. Today T.W. Carrol & Co. is one of the largest and most respected luggage repair facilities in the country. We repair luggage for individuals and for most airlines serving SeaTac International Airport, and we do warranty and non-warranty work for most major luggage manufacturers. Our intuitional knowledge and vast supply of parts, new and old, give us a great advantage. We receive repair work from all over the country every day.
Over 126 Years of Trusted Luggage Expertise & Repair Excellence
Since 1900, T.W. Carrol & Co. has been a trusted name in luggage sales, luggage repair, travel accessories, and wholesale distribution. Now celebrating over 126 years in business, we proudly operate under fourth-generation family leadership, continuing a tradition of exceptional customer service, industry expertise, and quality craftsmanship.
Today, Andrew Carrol oversees the day-to-day operations of the company after joining the business full-time in 2000. Joe Carrol, who assumed leadership from his father in 1974, remains actively involved, passing down generations of knowledge that have made T.W. Carrol & Co. one of the most respected names in the travel goods industry.
One of America's Leading Luggage Repair Centers
T.W. Carrol & Co. began repairing luggage in the 1950s after major airlines, including Pan Am and Northwest Airlines, approached Ted (T.W.) Carrol to repair damaged passenger luggage. What started as a specialized service quickly evolved into one of the nation's premier luggage repair operations.
Today, we provide professional luggage repair services for travelers across the United States, major airlines serving Seattle-Tacoma International Airport (SEA), and many of the world's leading luggage manufacturers. We perform both warranty and non-warranty repairs on a wide range of luggage brands, utilizing an extensive inventory of replacement parts accumulated over decades of industry experience.
Our unmatched institutional knowledge, specialized repair expertise, and access to both current and hard-to-find luggage components allow us to successfully repair thousands of pieces of luggage every year. Customers and manufacturers from across the country trust T.W. Carrol & Co. to restore their luggage and travel gear to peak condition.
Expert Guidance on the World's Best Luggage Brands
Our expertise extends far beyond luggage repair. T.W. Carrol & Co. is also a premier retailer of top luggage brands, travel accessories, business cases, backpacks, and travel essentials. Our experienced team helps customers find the ideal travel products based on their specific needs, whether they are frequent business travelers, vacationers, students, or international adventurers.
By combining over a century of hands-on experience with extensive product knowledge, we help customers make informed decisions when selecting durable, high-quality luggage and travel gear.
A Rich History Dating Back to 1900
The story of T.W. Carrol & Co. began in 1900 when George Carrol founded the business at 519 First Avenue in Seattle's historic Pioneer Square district. Initially specializing in trunks, leather goods, and travel products, the company quickly established a reputation for quality merchandise and exceptional service.
In 1915, George relocated his family and business operations to Anchorage, Alaska, during the construction boom surrounding the Alaska Railroad. There, he expanded the business by offering luggage, leather goods, and custom-made footwear. Following the slowdown caused by World War I, George returned to Seattle, where the company continued to grow and evolve.
One of George Carrol's earliest supplier relationships was with Schwayer Brothers, a company that would later become known worldwide as Samsonite. More than a century later, Samsonite remains one of our valued manufacturing partners, reflecting the long-standing relationships that have helped shape our success.
Four Generations of Family Leadership
Around 1945, Ted Carrol assumed leadership of the company and transformed T.W. Carrol & Co. into a major wholesale distributor serving retailers throughout the Pacific Northwest and Alaska. Ted strengthened the company's presence in Alaska through regular sales trips, carrying luggage, leather goods, gift items, Zippo lighters, and other travel-related merchandise.
In the early 1950s, the company relocated operations to 1921 Second Avenue in Seattle, further expanding its wholesale and retail capabilities.
When Joe Carrol took over in 1974, he continued building on the foundation established by his father, expanding wholesale operations while maintaining the company's commitment to customer service and product expertise. Today, Andrew Carrol carries that legacy forward, ensuring that the values, knowledge, and traditions established over a century ago continue to guide the business.
Continuing a Legacy of Excellence
More than 126 years after opening our doors, T.W. Carrol & Co. remains committed to providing exceptional luggage repair services, premium travel products, wholesale solutions, and expert advice for travelers across the country. From repairing a cherished suitcase to helping customers select the perfect luggage set, our mission remains unchanged: deliver quality, expertise, and service that stand the test of time.
Whether you need professional luggage repair, warranty service, replacement parts, travel accessories, or premium luggage from trusted brands, T.W. Carrol & Co. is proud to be your trusted source for all things travel.